Cookies Policy
Most people have come across the word “cookies” a hundred times but never really stopped to think about what they actually are. This page covers what’s going on behind the scenes here, why any of it is necessary, and what you can do about it if you want more control.
What cookies actually are
Every time you visit a website, small files get dropped onto your device. They’re not harmful – mostly they just hold onto a few details so the site can pick up where you left off. Some get deleted the moment you close the browser. Others stay put for a while, so you’re recognised the next time you show up.
Why this platform uses them
Pull cookies out of the picture and a surprising amount stops working. Staying logged in while you move between pages relies on them. So does keeping your session intact mid-game. Most of it happens in the background without you ever noticing – and that’s exactly how it should work.
They also come in handy from a security angle. If an unfamiliar device or location suddenly starts trying to access your account, cookies are part of what picks that up. With real Australian dollars involved, that kind of alert is worth having.
When something breaks – a page that won’t load, a feature that’s gone quiet – the cookie data is usually one of the first things checked. Not to look at what any one user was doing, but to work out whether the same thing keeps going wrong in the same place.
The different types in use
Some cookies are non-negotiable. Without them, basic things like logging in or moving around the site just don’t function. There’s no version of the platform that works properly without these in place.
Others are more about convenience. Display settings, language preferences – this kind of thing. Not critical, but without them the experience feels rougher than it needs to.
Analytics cookies sit in a different category. They pull together broad data about how people use the site – pages that get the most visits, roughly how long sessions last, where things tend to wrap up. Nothing is connected back to individual accounts. It’s just pattern recognition to help work out what needs improving.
As for how long cookies actually last – some only exist while your tab is open and disappear the second you close it. Others stay on your device for a stretch of time, sometimes days, sometimes longer, based on what they were placed there to do.
Third-party cookies
Some cookies don’t come from this platform at all. Payment services, identity verification tools, security providers – these can all leave their own cookies when they’re active. The platform only partners with companies that meet proper data standards, but those third-party cookies are covered by each provider’s own policy, not this one.
Your options
Controlling cookies isn’t as technical as it sounds. Most people just haven’t needed to look before. Head into your browser settings – Privacy or Security is usually where it lives – and you’ll find the tools to check what’s there, block what you don’t want, or clear everything out. Each browser does it slightly differently, but they all have the option somewhere.
Just a heads up though – if session cookies get blocked, logging in tends to break. It’s worth going through selectively rather than switching everything off and then being puzzled why nothing works.
Changes to this policy
If the way cookies are used here changes at some point, this page will be updated to reflect that. The revision date will be visible so you can check at a glance whether anything is new. If you use the platform regularly, it’s worth revisiting occasionally.
Questions
If something on this page isn’t clear or you want to know more about a specific point, the support section on the platform is the right place to ask. Messages come through and get proper replies – questions about cookies and data don’t get ignored or passed over.
